Canon Group
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Through MyCanon Business, you can manage your Canon account from post-installation, right through to Business As Usual.
Once your new asset is installed and communicating with Canon, you will be able to use the Asset List feature to keep track of your entire Canon fleet. Through the Asset List, you can view an asset’s usage, service requests, and consumable orders history, and even troubleshoot any issues with the step-by-step instructions provided through Self-Help.
Admin users can manage their account’s portal access by easily adding, editing, restricting or removing user access. User roles include Admin, Billing, Service, Reporting and more.
Need extra consumables for an upcoming print job? Don’t run out of printing supplies. From the portal, you can easily order toners and other consumables and track their delivery status, so you’ll always have what you need on-hand at all times.
Want to move an asset to another location? No problem! Through the portal, you can log an asset relocation request online and our Relocations Team will be in touch to help you coordinate the move.
Schedule a technician with the click of a button through the MyCanon Business portal, and track the status of the request. Once a technician is dispatched to the job you can even see their estimated arrival time through the direct feed from Google Maps®.
For major feature releases, we create an animated training video that teaches users how to navigate the portal. All videos are less than 90 seconds in length and can be accessed under the News & Resources category in the portal.
View your billing history and any outstanding invoice easily via the MyCanon Business portal.
MyCanon Business make it easy to manage your assets but if you still can’t find what you’re looking for, our support Chatbot is ready to help you troubleshoot your device or book a technician, 24/7. These are just some of the ways we’re making it easy to do business with Canon.
