The Port to Be Used Has a Problem

Perform the following procedure.

1. Display the [Printers and Faxes] folder or the [Printers] folder.

From the [Start] menu, select [Settings] ⋗ [Printers].

From the [Start] menu, select [Printers and Faxes].

From the [Start] menu, select [Control Panel], and then click [Printers and Other Hardware] ⋗ [Printers and Faxes].

From the [Start] menu, select [Control Panel], and then click [Printer].

2. Right-click the icon for this printer, then select [Properties] from the pop-up menu.

3. Display the [Ports] sheet (1), then make sure that the port to be used is selected properly (2).

If the appropriate port is not selected

Select the appropriate one, then click [OK].

If you cannot find the port to be used

Uninstall the printer driver and install it again. [Uninstalling the Printer Driver] [Installing the Printer Driver]