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imageCLASS LBP212dw Support
FAQ and troubleshooting

Paper jam occurs repeatedly

Content Id: 8203889100


Solution

⋖Cause 1⋗

There are paper fragments or foreign objects inside.

⋖Solution⋗

Check whether there are paper fragments or foreign objects inside the main unit.

⋖Cause 2⋗

The paper you are using is in fact unusable with the machine.

⋖Solution⋗

Check usable paper, and replace with appropriate paper.

Usable Paper

⋖Cause 3⋗

Paper is stuck together by static cling or some other reason.

⋖Solution⋗

Fan the paper stack thoroughly so that paper is not stuck together.

⋖Cause 4⋗

The paper guides are not set correctly.

⋖Solution⋗

Set the paper guides correctly.

⋖Cause 5⋗

The paper stack is not loaded below the load limit line or the load limit guide.

⋖Solution⋗

Make sure that the paper stack does not exceed the load limit line or the load limit guide.

⋖Cause 6⋗

You are printing on the back side of printed paper.

⋖Solution⋗

Printed paper may be curled since it was subjected to heat when fed through the machine. Smooth out the paper edges to remove the curls before printing.

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