Deleting Documents in the Print Queue (Windows)

When printing documents from a computer, if the printing stops halfway or the documents cannot be printed for some reason, these data may remain on the computer as documents in the print queue.

If there are documents in the print queue of a computer, new documents added to the print queue cannot be printed. In that case, you need to delete the documents in the print queue, and then print again.

Follow the instructions below to print the documents again after having deleted the documents in the print queue.

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1. Double-click the printer icon () in [Task Tray] on the lower-right corner of the screen.

If the printer icon does not appear in [Task tray], click [Start] ⋗ [Control Panel] ⋗ [Hardware and Sound] ⋗ [Printer], and then double-click the icon of the printer you wish to use.

2. The following screen appears.

3. Click [Printer], and then click [Cancel All Documents].

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4. The following screen appears, so click [Yes].

5. The following screen appears, so confirm that all documents in the print queue have been deleted.

6. Print the documents again.

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