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XC10 Support
FAQ and troubleshooting

What to do when the [Some clips require data recovery.] message is displayed on the screen. (XC10)

Content Id: 8202615200


Solution

Some actions, such as suddenly turning off the camcorder or removing the recording media while data is being recorded, can cause data errors on the recording media. In such case, you may be able to recover the data if a message is displayed indicating that a clip needs recovering. You can recover the clips from a playback index screen.

1. While the camcorder is turned off, hold the [ ] button () pressed down. The thumbnails of clips and photos you have recorded are shown in index screens sorted by the type of recording.

Open the index screen with the clip you want to recover.

2. Select the clip to recover.

The clip is indicated by a [ ] in the thumbnail.

3. When the camcorder prompts you to recover the clip, touch [Yes].

4. After the clip has been recovered, touch [ ].

Caution

This procedure may delete clips shorter than 0.5 seconds in length. Additionally, up to 0.5 seconds may be deleted from the end of the clips.
In some cases, it may not be possible to recover the data. This is more likely when the file system is corrupted

or the recording media is physically damaged.

Only clips recorded with this camcorder can be recovered.
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