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PowerShot G5 X Mark II Support
FAQ and troubleshooting

I Want to Save Images to My Computer (PowerShot G5 X Mark II)

Content Id: 8204318100


Follow the steps below to save images and movies on your compact digital camera to a computer.

Caution

With EOS single-lens reflex cameras and mirrorless cameras, you may not be able to save images with the following method due to reasons, such as different software.

1. Using a Card Reader or a Card Slot on a Computer to Download Images

Use a card reader to save images or movies on a memory card to a computer without using Canon software or a USB cable.

For details, use the [Reference content/Instructions] link in the table.

Necessary itemsReference content/InstructionsCaution

•Card slot/card reader
•Using a Card Reader or a Card Slot on a Computer to Download Images
Use a card reader and the OS standard settings for saving images without using Canon software or a USB cable.
Some cards (types or capacities) may not be compatible with the card slot or the card reader.

2. Saving Images Via a Wi-Fi Connection (Wireless LAN)

This method enables you to send images from the camera to a computer using the Wi-Fi function.

Necessary itemsReference content/InstructionsCaution

•Wireless LAN router/a computer with wireless LAN connection support/software (Image Transfer Utility 2)
•How to Transfer Images to the Computer Using Image Transfer Utility 2 (Wi-Fi) (Windows 7)
•How to Transfer Images to the Computer Using Image Transfer Utility 2 (Wi-Fi) (Windows 8.1)
•How to Transfer Images to the Computer Using Image Transfer Utility 2 (Wi-Fi) (Windows 10)
•How to Transfer Images to the Computer Using Image Transfer Utility 2 (Wi-Fi) (Mac OS X)
Connect the camera and the computer to the same wireless LAN router and establish a connection.
You may not be able to establish the connection due to your security settings or other characteristics of your environment.

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