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LEGRIA HF G25 Support
FAQ and troubleshooting

Saving Movies on a Computer (VIXIA HF G20 / LEGRIA HF G25)

Content Id: 8201779800


Solution

You can use the supplied software, PIXELA’s Transfer Utility or VideoBrowser, to save the movies recorded in the build-in memory or on an SD card *1 to a computer*2
*1 Carefully read the information in Notes on SDXC Memory Cards.
*2: Windows Only. See System Requirements (VIXIA HF G20 / LEGRIA HF G25).

Caution

Install the supplied software (VideoBrowser) before you connect the camcorder to the computer for the first time. See Installing PIXELA VideoBrowser (VIXIA HF G20 / LEGRIA HF G25) .

1. Power the camcorder using the compact power adapter.


2. Press ⋖⋗ to open the date index screen or gallery screen.


3. Connect the camcorder to the computer using the supplied USB cable.

VideoBrowser will start up automatically.


Caution

Camcorder: Select [All (for PC only)].

Camcorder: When the connection is successfully established, [USB Connection] appears on the screen.

4. Start VideoBrowser to save movies on the computer.

Follow the on-screen instructions.

For detailed procedures, see Importing Video Files Recorded on the Camcorder to a Computer Using PIXELA VideoBrowser (VIXIA HF G20 / LEGRIA HF G25) .

Caution

When the camcorder is connected to a computer:

- Do not open the double memory card slot cover and do not remove the memory cards.

- Do not access, change or delete any of the camcorder’s folders or files directly from the computer as this may result in permanent data loss. Always save your movies on the computer, and restore files to the camcorder, using only the supplied PIXELA’s software.

Observe the following precautions while the ACCESS indicator is on or flashing. Failing to do so may result in permanent data loss.

- Do not open the double memory card slot cover.

- Do not disconnect the USB cable.

- Do not turn off the camcorder or the computer.

- Do not change the camcorder’s operating mode.

When restoring to the camcorder video files that were previously saved to the computer, do not disconnect the USB cable or turn off the camcorder or computer. Doing so may result in scenes that cannot be played back on the camcorder.
Operation may not work correctly depending on the software and the specifications/settings of your computer.

Caution

Also, see the instruction manual of your computer.
You can also choose to save complete stories from the gallery. In such case, all the scenes in the story will be merged and saved as a single video file.
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