EOS 7D Mark II Support

FAQ and troubleshooting

Using W-E1 to Send Images to a Smartphone Wirelessly (EOS 7D Mark II)

Content Id: 8203752100

Solution

Set Up: Installing Camera Connect on a Smartphone
Step 1. Performing Basic Camera Settings
Step 2. Connecting the Camera to a Smartphone (Easy Connection)
Step 3. Viewing and Saving Images with the Smartphone
Virtual Keyboard Operation

You can save images wirelessly from the camera to a smartphone with a Wi-Fi Adapter W-E1 (sold separately).

This section explains how to connect the camera directly to a smartphone.

Caution

To connect using a Wi-Fi access point or connect manually in camera access point mode, see "Wi-Fi Adapter W-E1 Instruction Manual".

Caution

Images cannot be recorded on the W-E1. Be sure to prepare a CF (CompactFlash) card for recording images. If a CF card is not inserted, [Unsupported card for recording] appears on the LCD monitor when you turn on the power or release the shutter.

If the camera’s grip is covered by your hand, the wireless communication speed may decrease or the wireless communication may be terminated.

Depending on the transmission range and connection status, image display may be delayed, images may not be displayed smoothly, or shutter release timing may be delayed.

Note that Canon cannot be held liable for any loss or damage from erroneous wireless communication settings for using the W-E1. In addition, Canon cannot be held liable for any other loss or damage caused by use of the W-E1.

When using wireless functions, establish appropriate security at your own risk and discretion. Canon cannot be held liable for any loss or damage caused by unauthorized access or other security breaches.

Set Up: Installing Camera Connect on a Smartphone

To communicate with a smartphone, the dedicated smartphone application Camera Connect (free of charge) is necessary.

Camera Connect can be downloaded from the App Store or Google Play. Install Camera Connect on the smartphone before setting up a connection.

To use Camera Connect, a smartphone on which iOS or Android is installed is necessary.

Caution

For the operating system versions supported by Camera Connect, refer to the "Related information" section below.

Interface or functions of the camera and Camera Connect are subject to change for firmware update of the camera or application update of Camera Connect, Android, iOS, etc. In such a case, features of the camera or Camera Connect may differ from sample screens or operation instructions in this manual.

Step 1. Performing Basic Camera Settings

1. Check the camera’s firmware version.

Turn on the camera’s power switch. To check the firmware version, see the camera menu [ : firmware ver.] and make sure that the camera’s firmware version is as follows.

EOS 7D Mark II : Ver. 1.1.0 or later

Caution

If the firmware needs to be changed, refer to the Canon Web site.

Caution

When changing the firmware, remove the W-E1 from the camera. The firmware cannot be changed with the W-E1 installed in the camera.

2. Install the W-E1 in the camera.

Set the camera’s power switch to ⋖OFF⋗, insert the W-E1 into the camera’s SD card slot, and a CF card into the CF card slot. For how to insert, refer to the Camera Instruction Manual.

3. Set the camera’s power switch to ⋖ON⋗.

4. Press the ⋖MENU⋗ button to display the menu screen.

5. Press the ⋖ ⋗ button and select the [ ] tab.

6. Turn the ⋖ ⋗ dial to select the [ ] tab.

7. Turn the ⋖ ⋗ dial to select [Wi-Fi function], then press ⋖ ⋗.

Caution

When this setting is selected for the first time, a screen to register a nickname is displayed.

When you are connecting the camera to another device wirelessly, the nickname will be displayed on the device. Be sure to set a nickname as otherwise you cannot set the wireless functions.

Select [OK], and then enter any characters between 1 to 10 characters in length.

*For instructions on entering characters, refer to "Virtual Keyboard Operation".

When you are finished, press the ⋖MENU⋗ button.

Turn the ⋖ ⋗ dial to select [OK] on the confirmation dialog, and press ⋖ ⋗.

8. The [Wi-Fi function] screen will appear.

This concludes the basic camera settings.

Step 2. Connecting the Camera to a Smartphone (Easy Connection)

1. Set the smartphone's power switch to ⋖ON⋗.

2. Turn the camera's ⋖ ⋗ dial, select [ ] (Connect to smartphone) and press ⋖ ⋗.

3. Turn the ⋖ ⋗ dial, select [Easy connection] and press ⋖ ⋗.

4. Turn the ⋖ ⋗ dial, select [OK] and press ⋖ ⋗.

5. Activate the smartphone’s Wi-Fi function, then select the SSID (network name) ( ) displayed on the camera’s LCD monitor.

For the password, enter the encryption key (

) displayed on the camera’s LCD monitor.

Caution

When connecting by selecting [Easy connection], "_Canon0A" is displayed at the end of the SSID.

6. When the [Waiting to connect] screen is displayed on the camera’s LCD monitor, start Camera Connect on the smartphone.

7. Select and tap on the camera to connect to from [Cameras] on Camera Connect.

8. When a connection is established, the screen below will appear on the camera’s LCD monitor.

Select [OK] and press ⋖

⋗.

The device name set on Camera Connect

9. After a message is displayed, the camera’s LCD monitor will turn off. The LCD panel will also turn off and the camera’s buttons and dials will be disabled.

10. The main window of Camera Connect will be displayed on the smartphone.

Caution

While connected, the camera’s auto power off does not function.

The settings for connecting to a smartphone are now complete.

Step 3. Viewing and Saving Images with the Smartphone

1. Touch [Images on camera] in Camera Connect.

2. Use the smartphone to transfer images from the camera to the smartphone.

When the camera is connected to the smartphone, a list of the images on the camera will appear in [Camera Connect]. Tap [Select] appearing in the upper right of the screen.

3. After the screen refreshes, choose the desired images ( ), and then touch [ ] on the bottom right of the screen ( ). The selected images will be saved to the smartphone.

To select all images at once, press the [ ] icon in the upper right of the screen, and then touch [ ] on the bottom right to save them on your smartphone.

Caution

A screen to set a resize option may be displayed, so choose an option and press [OK].

4. After the images have been saved, touch [ ] appearing in the upper right of the screen, and then touch [ ] in the upper left of the screen to return to the menu screen.