The only constant in life is change

In a climate of rising costs, remote work, and cybersecurity threats, cloud adoption is essential, yet cloud printing adoption lags. Nearly 46% of organisations use cloud printing, with 30% planning to adopt it within 24 months. Cost control is a priority, and cloud can reduce IT infrastructure expenses.

With rising cyber threats, ANZ organisations must prioritise securing print and document environments, especially as hybrid work persists. 78% faced print-related security breaches in the past 24 months. 49% plan to increase cybersecurity budgets, focusing on secure printing policies to protect data.

As ANZ organisations embrace digital transformation, document workflow digitisation is key for efficiency, cost reduction, and improved user experience. Currently, only 25% of workflows are digitised, expected to reach 40% in 24 months. Drivers include better customer experience, revenue growth, and security.

While AI adoption in print and scan environments is low (17%), 44% of ANZ organisations plan to adopt it within 24 months, signaling strong interest. Expected benefits include better device management, efficient service, and improved workflows. Barriers remain, such as security concerns, cost, and data quality.