Digital transformation and cloud-based solutions have disrupted almost every industry in New Zealand. The legal sector is no exception. As the number of solicitors across the country¹ continues to grow, legal firms increasingly embrace digital transformation to support and supplement traditional, paper-based operations. In doing so, they’re finding their businesses are better placed to meet client expectations and deliver excellent service.

Firms embracing digital transformation are experiencing enhanced workflows, more efficient file management, and opportunities for more effective collaboration. They’re also facilitating better protection of highly confidential information from cybersecurity threats. Plus, this technology is helping achieve compliance with government data security and privacy requirements, which are expected to become increasingly complex.

But even legal firms that have already introduced digital technologies into their operations have the potential to optimise further. By upgrading existing printing and scanning solutions with a Canon multifunction device, firms like yours can deliver reliable client services without interruptions while preparing for the digital future with first-in-class print and scan technology.

Overcome Challenges in the Legal Sector with Reliable Cloud-Based Solutions

Digital transformation is changing the demands that clients and regulators put on legal firms. As such, organisations of every size are turning to cloud-based technology to secure their future. Advanced printing and scanning devices are an integral part of this transition.

While reams of paper and printed documents, often in multiple copies, currently remain the norm for legal firms, clients increasingly expect to receive digital communication. To manage this expectation, legal businesses need a single, reliable printing and scanning solution that seamlessly and securely maintains their records.

Drive Productivity within a Demanding Environment

The digital transition has created a demand for quicker turnaround times and a more personalised approach across the professional services sector. Those who continue to rely on a traditional business model without adaptation will need help to meet these demands.

On the other hand, those who integrate advanced printing and scanning technology into practice management systems will be able to meet increasingly tight deadlines and exceed client expectations without compromising on personalised service. As administrative work becomes increasingly automated, staff have time to devote to impressing clients.

Affordable and Reliable Solutions

Canon’s multifunction devices give New Zealand legal businesses access to state-of-the-art technology without excessive up-front investment. These sophisticated machines are built to last. One multifunction printer is often enough to allow your team to scan, print, and file securely from any location and device. Eminently versatile, these devices make leading technology cost-effective for businesses of all sizes.

Choosing Canon means opting for a reliable, proven print and scan solution backed by a solid commitment to customer service. Don’t take our word for it – our customers have awarded us a Net Promoter Score (NPS) of 55.9² with a first-fix rating of 9 times out of 10³ across the Canon business. Plus, thanks to our self-service portal, MyCanon Business, customers like you can book service, order consumables, and troubleshoot their devices independently.

Collaboration Made Easy

Gone are the days when the entire staff of legal firms was office-based. As more businesses offer opportunities to work remotely or choose a hybrid work model, teams need to be able to collaborate from anywhere.

By matching Canon hardware with the award-winning⁴, cloud-based uniFLOW Online print management software, anyone can scan and file to a single platform - no matter where they are. By moving to the cloud, firms can collaborate in real-time and minimise delays without compromising data security - in doing so, gaining a distinct advantage over paper-based processes.

Built-In Data Security and Compliance

Cyber threats and malicious attacks can be devastating for businesses. According to Eftsure, the average cost of a business email compromise (BEC) attack in 2021 was around $120,000.⁵

Legal firms handle sensitive and privileged information for their clients, putting them under pressure to ensure secure data storage and handling. Canon’s advanced print and scan technology comes readily equipped with a full suite of cybersecurity protections, including McAfee Embedded Control.

Learn from our very own Monette Gerrand – IT Application Delivery Manager for Canon Oceania, about how our latest series of imageRUNNER ADVANCE DX printers redefine printer security.

These sophisticated protections and solid cybersecurity protocols allow legal firms to assure their clients that financial details, trade secrets, and other intellectual property are in safe hands during printing and scanning processes.

The same technology simplifies compliance with industry regulations. Robust security measures protect your business from real-time malware attacks, data breaches, or tampering with firmware. Combining Canon’s and McAfee’s technology and expertise helps legal firms secure confidential data and prevents problems too common for paper-based operations.

Saying that, legal firms can do more to ensure data security⁶. Employee training and regular audits are two additional key measures. Remember, the most robust data security protocols combine a variety of tools.

Confidentiality Maintained

Trust is the mainstay of client relationships in the legal sector. Even a single breach of trust can be hard to recover from. Permission-based access technology and a Zero Trust approach allow you to increase client trust in your business.

How does it work? Thanks to uniFLOW Online software, all documents remain securely in the user’s print queue until they identify themselves at the machine. No matter the person’s position in the firm, the software requires individual authentication before releasing information. As a result, the risk of privileged information getting into the wrong hands is limited. It’s a simple but highly effective approach.

Integrated Workflows

Modern print and scan devices do more than handle paper for legal firms. Canon multifunction devices helps you manage your print and scan workflows between platforms and software systems.

By connecting your Canon multifunction device directly to practice management applications* like LEAP, Lexis Affinity, ActionStep, and Practice Evolve, your team can scan directly to matter numbers and charge disbursements accurately without additional steps. Thanks to automation, your team’s productivity increases as they focus on billable work rather than administrative tasks.

Waste Reduction

Most New Zealand businesses are under pressure to reduce their environmental footprint. Taking steps towards digitisation today allows legal firms to cut their paper consumption significantly.

Choosing a Canon multifunction device and cloud-based uniFLOW Online software minimises unnecessary printing and secures confidential data. Your team saves time, the company lowers overhead costs, and the environment benefits from reduced use of resources like paper and other consumables.

Secure Your Firm’s Future Today

The legal sector is changing, and securing your firm's future is only possible with digital transformation. Choosing reliable, advanced printing and scanning technology like Canon devices over traditional printers allows your team to increase productivity, address data security concerns, and collaborate more efficiently – all without excessive or repeated investment costs.

At Canon, our team supports your firm’s digital transformation journey. Award-winning hardware, combined with public cloud-based software like uniFLOW Online, is our way of smoothing your transition.

Why Canon?

As a global leader in imaging for over 80 years, Canon is renowned for innovation, reliability, and security. Thousands of organisations like yours trust our solutions, and we would love nothing more than to welcome you to the Canon family.

Are you ready to learn more about how Canon can transform your business?
Talk to an expert today.

¹ https://www.lawsociety.org.nz/assets/About-Us-Documents/Annual-Reports/Snapshot-of-Legal-profession/snapshot-of-the-new-zealand-legal-profession-2022.pdf
² Based on the average respondent's rating of Canon New Zealand
³ Average first-time fix rate for all technician visits in 2023 (as of October) across direct metro areas
⁴ https://www.canon.co.nz/about-canon/news-and-press-releases/canon-with-bli-2022-a3-line-of-the-year-award-and-the-bli-2022-2024-most-reliable-a3-brand-award
⁵ https://eftsure.com/en-nz/statistics/cyber-crime-statistics/
⁶ https://www.business.govt.nz/risks-and-operations/it-risk-and-avoiding-scams/protecting-business-data/