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Setting up
Everything you need to get started and set up your device
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Neural network Upscaling Tool 1.0.20 for Windows
The Neural network Upscaling Tool is high-definition upscaling software.For Windows 11, 11th September 2024 -
Image Transfer Utility 1.2.6 for Mac OS X
This software will be installed only to PC's in use in the regions where CANON iMAGE GATEWAY is available. Canon Utilities Image Transfer Utility allows you to save images on your computer after receiving ...For macOS 10.14 -
CameraWindow DC 8.10.10b for Mac OS X
CameraWindow DC 8.10.10b for Mac OS X is software that will install CameraWindow DC on your computer or update a previously installed version of CameraWindow DC to CameraWindow DC 8.10.10b.For OS X v10.9, 10th February 2017 -
CameraWindow DC 8.10.11b for Mac OS X
CameraWindow DC 8.10.11b for Mac OS X is software that will install CameraWindow DC on your computer or update a previously installed version of CameraWindow DC to CameraWindow DC 8.10.11b .For macOS 10.13 -
Digital Camera Software 7.1 [Mac OS X]
Digital Camera Software is software to utilize the camera on computers. The following software will be installed. CameraWindow DC: This software is to utilize a camera and a computer with a USB cable ...For OS X v10.10 -
Digital Camera Software 7.1 [Windows]
Digital Camera Software is software to utilize the camera on computers. The following software will be installed. CameraWindow DC: This software is to utilize a camera and a computer with a USB cable ...For Windows 10 -
Neural network Upscaling Tool 1.0.1 for macOS
The Neural network Upscaling Tool is high-definition upscaling software.For macOS 14, 2nd October 2024
Firmware Updates
Make sure you are using the latest firmware
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Smartphone (Device) Specifications and System Requirements for a Wireless Connection with a Camera (Canon Camera Connect)
20th October 2020 -
Sending images from a camera to an Android smartphone via an NFC connection
20th October 2020 -
Can a USB cable be used to charge the camera's battery?
25th September 2019 -
Stabilizing the camera during tripod shooting
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Can still images and movies be written to DVDs or Blu-ray Discs?
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Supported memory card types, SDHC/SDXC/UHS-I standards, and maximum storage capacities.
6th April 2019 -
There are white circles in captured images
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Can I use the AC power adapter and battery charger overseas?
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Using a Card Reader or a Card Slot on a Computer to Download Images
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Downloading and Installing Canon Camera Connect (Smartphone Application)
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Can movies be dubbed to BD (Blu-ray Disc) recorders?
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Explanation of wireless networking terms
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Basic Camera Care (Cleaning)
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Cannot download images from a memory card to a computer (The computer does not recognize the memory card)
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Countries and Regions Permitting Wireless Communication Function Use (IXUS 285 HS)
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Saving Images to a Computer using Windows (Windows 10)
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Can images be saved to the camera without a memory card inserted? Is a memory card included with the camera?
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Saving Images to a Computer using Windows (Windows 8 / Windows 8.1)
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Saving Images to a Computer using Windows (Windows 7)
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Sending Images to Web Services (CANON iMAGE GATEWAY/SNS/Email, etc.)
7th April 2018 -
Where are images imported with CameraWindow saved on my computer? Can I change the destination folder?
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How do I Direct Print using the camera and a PictBridge compatible printer?
10th May 2017 -
Saving Images to a Computer with CameraWindow 8.10 (or later)
10th May 2017 -
List of Functions Available in CameraWindow 8.10
10th June 2017 -
[Unidentified Image] message is displayed, and the image will not play back.
10th May 2017 -
How long is the release time lag?
10th May 2017 -
Sending images from a camera to an Android smartphone
5th January 2017 -
Using an Android Smartphone to control the camera during remote shooting
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Sending images from a camera to an iPhone
5th January 2017 -
Using an iPhone to control the camera during remote shooting
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Computer Environment Required for Connecting the Camera via Wi-Fi (CameraWindow DC)
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Sending images to a computer (Wi-Fi function)
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What to Do When Windows 10 does not Detect the Camera
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I Want to Save Images to My Computer
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The camera is not recognized by the computer (Windows 8)
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The Camera is not Detected in Windows 7
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Formatting a Memory Card
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Sending Images to Web Services (CANON iMAGE GATEWAY/SNS/Email)
12th September 2016 -
Attaching the Strap
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Charging Time and Charge Indicator Status for Battery Pack (NB-11LH)
12th January 2016 -
What type of USB cable can be used to connect the camera to a computer or printer?
12th February 2016 -
Cautions When Using the Flash
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The [Memory card locked] message appears on the screen
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Connecting the camera to a TV
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Images are blurry or not in focus
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Where is the product’s serial number located?
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Resizing Images
4th April 2016 -
Connecting to a printer and printing via Wi-Fi
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Installing the Software
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System requirements for applications
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What can I do with the Canon Digital Camera Software?
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Changing the Number of Recording Pixels (PowerShot ELPH360 HS / IXUS 285 HS)
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Setting or Changing the Date and Time
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Adding a Date Stamp when Shooting
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Switching Shooting Modes (PowerShot ELPH360 HS / IXUS 285 HS)
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Setting ISO speed (PowerShot ELPH360 HS / IXUS 285 HS)
12th August 2015 -
Setting the Flash
12th August 2015 -
Setting the camera to release the shutter automatically (Self-Timer, Smart Shutter) (PowerShot ELPH360 HS / IXUS 285 HS)
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Getting started with your new camera (PowerShot ELPH360 HS / IXUS 285 HS)
12th April 2015 -
How long does the camera take to start? (PowerShot ELPH 360 HS / IXUS 285 HS)
12th April 2015 -
Number of Still Images / Length of Movies That Can Be Recorded on a Memory Card (PowerShot ELPH 360 HS / IXUS 285 HS)
5th February 2016 -
Bundled Items (PowerShot ELPH 360 HS / IXUS 285 HS)
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Error messages that appear on the LCD monitor (PowerShot ELPH 360 HS / IXUS 285 HS)
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Estimated number of shots / playback time per battery (PowerShot ELPH 360 HS / IXUS 285 HS)
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What batteries can I use with my camera?
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Supported memory card types, SDHC/SDXC/UHS-I standards, and maximum storage capacities (PowerShot ELPH 360 HS / IXUS 285 HS)
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Name of components and information displayed on the screen (PowerShot ELPH 360 HS / IXUS 285 HS)
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CameraWindow does not run (Windows 10)
4th April 2016 -
CameraWindow does not run (Windows 8)
4th April 2016 -
CameraWindow does not run (Mac OS X)
4th April 2016 -
CameraWindow does not run (Windows 7)
4th April 2016