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LEGRIA HF G10 Support
FAQ and troubleshooting

Saving Photos on a Computer

Content Id: 8201005300


Solution

With the supplied software Photo Application you can save photos to your computer.For details, see the relevant sections in the [Photo Application Instruction Manual (PDF file)] in the [MANUALS_ENGLISH] folder on the supplied Camcorder Supplemental Disc.

Caution

Install the software before you connect the camcorder to the computer for the first time. For the second or subsequent time, simply connect the camcorder to the computer.

1. Install the supplied Photo Application software following the instructions in the software’s instruction manual.


2. Power the camcorder using the compact power adapter.


3. Press ⋖⋗ to open the playback mode.


4. Switch to the screen that displays the photos you wish to save.

Open the index screen of the built-in memory, memory card A, or memory card B.

4-1. Touch [ ].

4-2. Select the memory where the photos are saved, and then touch [Photos].

4-3. The [Photos] index screen appears.


5. Connect the camcorder to the computer using the supplied USB cable.


Caution

For Windows:

Start CameraWindow on the computer.

For Macintosh:

CameraWindow will be opened automatically.

6. Save the photos to the computer using CameraWindow.

For details of the procedures, see the [Saving Photos on the computer] section in the Photo Application Instruction Manual.


Caution

When the camcorder is connected to a computer:

- Do not open the double memory card slot cover and do not remove the memory cards.

- Do not access, change or delete any of the camcorder’s folders or files directly from the computer as this may result in permanent data loss. Always save your movies on the computer, and restore files to the camcorder, using only the supplied PIXELA’s software.

Observe the following precautions while the ACCESS indicator is on or flashing. Failing to do so may result in permanent data loss.

- Do not open the double memory card slot cover.

- Do not disconnect the USB cable.

- Do not turn off the camcorder or the computer.

- Do not change the camcorder’s operating mode.

When restoring to the camcorder video files that were previously saved to the computer, do not disconnect the USB cable or turn off the camcorder or computer. Doing so may result in scenes that cannot be played back on the camcorder.
Operation may not work correctly depending on the software and the specifications/settings of your computer.

Caution

Refer also to the computer’s instruction manual.
Users of Windows 7, Windows Vista, Windows XP and Mac OS X: Your camcorder is equipped with the standard Picture Transfer Protocol (PTP) allowing you to transfer photos (JPEG only) simply by connecting the camcorder to a computer using the supplied USB cable, without having to install the supplied software Photo Application.
If you connect the camcorder to the computer while it is set to mode, the process of creating scene thumbnails will start automatically. If your intention was to save photos to the computer, you can touch [Skip] to stop the process and use the computer’s Safely Remove Hardware function (Windows) or Eject function (Mac OS) to end the connection to the camcorder. Disconnect the USB cable, set the camcorder to mode and restore the connection.
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