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EOS C400 Firmware Update version 1.0.2.1

20th December 2024

Thank you for using Canon products.

Changes:
Firmware Version 1.0.2.1 incorporates the following enhancements:

1. Adds support for Frame.io Camera to Cloud.
 Available in regions served by Frame.io.

2. Adds the ability to retain previously set exposure parameters (Shutter/ISO gain) when using Output: 60⇔60 (24) fps, Output: 60⇔60 (30) fps.

3. Adds [1.5x] to the Anamorphic De-squeeze setting.

4. Enables the display of the digital tele-converter icon on [Main Recording Displays] of [DISP Level 2].

5. Adds the ability to apply Full-Screen display to an external display according to OSD Output setting when using [Peripheral Border Display].

6. Adds [1920x1080P] to [MON. Output Signal] and [SDI Output Signal] option.

7. Adds [CAMERA⇔MEDIA] to assignable button menus [CAMERA], [GRIP], [LCD], and [REMOTE A].

8. Fixes minor issues.

For details, please refer to the user manual (latest version) for this product.

Caution:
- Please use an SD/SDHC/SDXC memory card that is 512MB or greater to perform the firmware update.
- Firmware version 1.0.2.1 is for updating cameras running firmware version 1.0.0.1 - 1.0.1.1. If your camera's firmware is already version 1.0.2.1, it is not necessary to update the firmware. Once the camera is updated to the latest version, it cannot be restored to a previous version.
- Please refrain from loading menu settings generated using the most recent firmware version to a product running an old firmware version, as doing so may affect camera operations.

Preparations for a firmware update:
After the firmware update has been performed, the camera's menu settings will be reset. It is recommended that, prior to starting update operations, users save their menu settings as settings data to an SD card, separate from the one that will be used to carry out the update. This saved data can be loaded into the camera and the settings can be changed after the update has been completed. For further information on this, please refer to the section in the unit's Instruction Manual titled "Saving and Loading Menu Settings."

The downloaded folder contains the firmware (file name: VUA2.FIR / file size: 98,811,728 byte), and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish and Simplified Chinese). Prior to starting the firmware update operations, please be sure to carefully review and confirm your understanding of these instructions.

The following items are required to perform this firmware update:
1. Camera Body EOS C400
2. A computer
3. SD/SDHC/SDXC memory card with a capacity of 512MB or more (commercially available)
4. An SD card reader/writer (commercially available) or an SD card slot built into the computer
5. A fully charged battery pack for the camera
6. The firmware (the downloaded file from Canon website. See link below)

Further information:
EOS C400 Firmware Download Link

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